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Steven Hartman, EzineArticles Basic Author
FAQ

1. Are your products high quality?

We offer the highest quality products from Solarlux,Yield Lab, and other quality manufactureres.

2. Are your grow room packages easy to set up?

With everything that you need from the lighting system to climate control and the grow systems our grow room packages provide all the essentials for a near automated and easy to setup indoor grow environment.

3. Do your light reflector kits come with the bulbs or are they sold seperately?

All of our light reflector kits come complete with light reflector,ballast,hanging kit,programmable timer,and TWO grow bulbs. One metal halide and one high pressure sodium.

4.Where do your products ship from? And how long does it take to ship?

Our products are shipped within 24 hours of your order. They are shipped from our wholesaler supplier in Brea California.

5.What if my order is damaged when I receive it?

It is the customers responsibility to inspect there order when it arrives. If there is damage to your order we will file a shipping damage claim so we can send you a replacement.

6.What is your policy on returns?

You have 15 days to return your merchandise for a refund. The merchandise must still be in new condition and be in the original packaging. See other guidelines on returns on our about us page.

7.What if my order is missing an item?

Notify us via support@hydro-garden.com within 5 days of receiving your order if you are missing an item or have defective items in your order for arrangements to get replacements.

8. How do I pay for my order? Do you accept personal checks?

Most payments are processed through our automated sysytem on our website. You can order with personal check however your order will not be processed until said check clears, and you have provided proper identification.Orders for payment with check will be processed via support@hydro-garden.com.
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